Tool profile

DocuSign: pricing and assessment

DocuSign is the global category leader and the only tool here that charges per user with an included envelope allowance rather than a flat fee plus per-send cost. On the Japan storefront, Standard is ¥3,300/user/month with 100 envelopes per user annually, and Business Pro ¥5,300 adds payments, bulk send and advanced fields. Standard and Business Pro cap at 50 users.

Best for: Companies that need one e-signature standard across multiple countries, or whose counterparties already expect DocuSign.

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DocuSign pricing

Japan storefront (JPY): Personal ¥1,333/mo (5 envelopes/mo, 1 user); Standard ¥3,300/user/mo; Business Pro ¥5,300/user/mo — both 100 envelopes per user annually, max 50 users. 51+ users and SSO require a quoted Enhanced plan.

PlanPriceNotes
Personal¥1,333/mo (¥16,000/yr)1 user, 5 envelopes per month
Standard¥3,300/user/mo (¥39,600/yr)100 envelopes per user annually, up to 50 users
Business Pro¥5,300/user/mo (¥63,600/yr)Adds payment collection, bulk send, advanced fields

Source: ecom.docusign.com · checked: 2026-08-25 — prices change; verify on the vendor's own page before deciding.

How DocuSign compares

Anyone weighing DocuSign is usually weighing something else at the same time. Below are only the differences we could verify against a source.

DocuSign vs CloudSign（クラウドサイン）

CloudSign（クラウドサイン）: A free plan covers 1 user and 2 sends a month. Light is ¥11,000/mo and Corporate ¥28,000/mo (excl. tax), plus ¥220 per send; both are also sold annually (¥145,200 and ¥369,600 incl. tax). Users and send volume are unlimited on every paid plan; Business/Enterprise by quote, with volume discounts on the per-send fee.

  • Unlimited users: DocuSign No / CloudSign（クラウドサイン） Yes
  • Per-send fee: DocuSign No / CloudSign（クラウドサイン） Yes
  • Free tier: DocuSign No / CloudSign（クラウドサイン） Yes

Full DocuSign vs CloudSign（クラウドサイン） comparison →

DocuSign vs 電子印鑑GMOサイン (GMO Sign)

電子印鑑GMOサイン (GMO Sign): Free tier (5 sends/mo, 1 user); Light ¥8,800/mo and Standard ¥24,000/mo on annual terms (excl. tax), users and sends unlimited. Per send: ¥100 witness-type, ¥300 party-type. Above Standard, Business and Enterprise are quote-only.

  • Unlimited users: DocuSign No / 電子印鑑GMOサイン (GMO Sign) Yes
  • Per-send fee: DocuSign No / 電子印鑑GMOサイン (GMO Sign) Yes
  • Free tier: DocuSign No / 電子印鑑GMOサイン (GMO Sign) Yes

Full DocuSign vs 電子印鑑GMOサイン (GMO Sign) comparison →

Strengths and trade-offs

Strengths

  • No per-send fee — envelopes are included in the seat price, which makes cost predictable for steady contract volume
  • The de facto international standard, so overseas counterparties rarely need convincing and one process can span multiple countries
  • Business Pro adds payment collection and bulk send, covering workflows the domestic entry plans do not

Trade-offs

  • Per-user pricing with a 50-user cap on Standard and Business Pro — a company-wide rollout pushes you to a quoted Enhanced plan
  • Envelope allowances are capped (100 per user per year), so occasional heavy months can hit a limit the domestic unlimited-send plans never do
  • SSO requires a quoted Enhanced plan rather than being available on a published tier

At a glance

Website
www.docusign.com
Integrations
Salesforce (Enhanced plans) · API
Capabilities
  • Unlimited users: No
  • Per-send fee: No
  • Free tier: No
Sources
[1] ecom.docusign.com

Other electronic contract & e-signature options: CloudSign · GMO Sign

Frequently asked questions

How much does DocuSign cost in Japan?
On the Japan storefront: Personal ¥1,333/mo (5 envelopes/mo, 1 user), Standard ¥3,300/user/mo, and Business Pro ¥5,300/user/mo. Standard and Business Pro allow 100 envelopes per user annually, up to 50 users.
Is there a limit on how many documents DocuSign can send?
Yes. Personal is capped at 5 envelopes per month; Standard and Business Pro allow 100 envelopes per user per year. This is the main difference from Japanese e-contract services, which sell unlimited sends with a per-send fee.
What if we need more than 50 users, or SSO?
Both fall outside the self-serve plans: 51+ users and SSO require a quoted Enhanced plan rather than the published storefront pricing.

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