Tool profile
CloudSign: pricing and assessment
CloudSign, operated by Bengo4.com, is the most widely recognised electronic contract service in Japan. There is a free plan capped at 1 user and 2 sends a month; on the paid plans (Light and above) users and send volume are both unlimited, so cost tracks contract activity — a flat monthly fee plus ¥220 per send — rather than headcount. Document import is free up to 10,000 documents.
Best for: Japanese companies that want the domestic default, unlimited seats, and cost that scales with contract volume rather than headcount.
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CloudSign pricing
A free plan covers 1 user and 2 sends a month. Light is ¥11,000/mo and Corporate ¥28,000/mo (excl. tax), plus ¥220 per send; both are also sold annually (¥145,200 and ¥369,600 incl. tax). Users and send volume are unlimited on every paid plan; Business/Enterprise by quote, with volume discounts on the per-send fee.
| Plan | Price | Notes |
|---|---|---|
| フリープラン | Free | 1 user, up to 2 sends per month |
| Light | ¥11,000/mo (¥12,100 incl. tax) | For sole proprietors and small teams. Annual billing is ¥145,200 incl. tax |
| Corporate | ¥28,000/mo (¥30,800 incl. tax) | Adds contract and document management features. Annual billing is ¥369,600 incl. tax |
| Per send | ¥220 (¥242 incl. tax) per document sent | — |
Source: www.cloudsign.jp · checked: 2026-08-18 — prices change; verify on the vendor's own page before deciding.
How CloudSign compares
Anyone weighing CloudSign is usually weighing something else at the same time. Below are only the differences we could verify against a source.
CloudSign（クラウドサイン） vs 電子印鑑GMOサイン (GMO Sign)
電子印鑑GMOサイン (GMO Sign): Free tier (5 sends/mo, 1 user); Light ¥8,800/mo and Standard ¥24,000/mo on annual terms (excl. tax), users and sends unlimited. Per send: ¥100 witness-type, ¥300 party-type. Above Standard, Business and Enterprise are quote-only.
They match on every capability we verified — the decision comes down to pricing and fit.
Full CloudSign（クラウドサイン） vs 電子印鑑GMOサイン (GMO Sign) comparison →
CloudSign（クラウドサイン） vs DocuSign
DocuSign: Japan storefront (JPY): Personal ¥1,333/mo (5 envelopes/mo, 1 user); Standard ¥3,300/user/mo; Business Pro ¥5,300/user/mo — both 100 envelopes per user annually, max 50 users. 51+ users and SSO require a quoted Enhanced plan.
- Unlimited users: CloudSign（クラウドサイン） Yes / DocuSign No
- Per-send fee: CloudSign（クラウドサイン） Yes / DocuSign No
- Free tier: CloudSign（クラウドサイン） Yes / DocuSign No
Strengths and trade-offs
Strengths
- Unlimited users and unlimited send volume on every paid plan — cost never scales with headcount
- The most widely recognised e-contract brand in Japan, which materially reduces counterparty friction when asking a client to sign electronically
- Free document import up to 10,000 documents, easing migration from an existing archive
Trade-offs
- The ¥220 per-send fee means high-volume contracting adds a variable cost that flat-rate seat pricing would not
- Above the free plan's 2-sends-a-month ceiling the next step is ¥11,000/mo, so a team sending three or four contracts a month pays the full Light fee for a handful of sends
- Its pricing page does not state Electronic Bookkeeping Act or Electronic Signature Act conformity, so verify compliance specifics directly
At a glance
- Website
- www.cloudsign.jp
- Integrations
- 書類インポート（10,000書類まで無料）
- Capabilities
- Unlimited users: Yes
- Per-send fee: Yes
- Free tier: Yes
- Sources
- [1] www.cloudsign.jp
Other electronic contract & e-signature options: GMO Sign · DocuSign
Frequently asked questions
- How much does CloudSign cost?
- A free plan covers 1 user and 2 sends a month. Light is ¥11,000/mo and Corporate ¥28,000/mo (excl. tax), plus ¥220 per document sent. Business and Enterprise are quoted. Verified on cloudsign.jp/price.
- Does CloudSign cost more as we add users?
- Not on a paid plan. Users and send volume are unlimited from Light upward, so cost tracks contract activity — the ¥220 per-send fee — rather than headcount. The free plan is the exception: it allows only one user.
- Is there a free CloudSign plan?
- Yes. The free plan (フリープラン) costs nothing but is capped at 1 user and 2 sends per month, so it suits trying the service or a very occasional contract rather than running on it. The first paid step up is the ¥11,000/mo Light plan, which lifts both caps. Verified on cloudsign.jp/price.
- What does CloudSign cost per year?
- Billed annually, Light is ¥145,200 and Corporate ¥369,600 including tax. Sends are charged on top at ¥220 each (¥242 incl. tax), so budget the annual fee plus ¥220 × expected contract volume. Verified on cloudsign.jp/price.
- Can we switch to CloudSign from another e-signature service?
- Yes. Contracts already signed elsewhere stay valid as they are — switching only changes where new contracts are sent from. CloudSign's document import is free for up to 10,000 documents, so an existing archive (PDFs from a previous tool or scanned paper) can be brought in for search and management. Because paid plans have unlimited users and no per-seat fee, there is no need to re-budget by headcount when moving over. Budget ¥11,000/mo (Light) or ¥28,000/mo (Corporate) plus ¥220 per send, and check cloudsign.jp/price for the current terms.
- CloudSign or DocuSign — what is the difference?
- They bill on different axes. DocuSign's Japan pricing is per user (Standard ¥3,300/user/mo, with an annual send cap per user and a 50-user ceiling); CloudSign is a flat ¥11,000/mo with unlimited users plus ¥220 per send. With 5 senders the two are roughly level; with 30 senders DocuSign is about ¥99,000/mo while CloudSign's base fee does not move. So many occasional senders favours CloudSign, a few heavy senders favours DocuSign. The full comparison, with sources, is on our CloudSign vs DocuSign page.
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